Contact Us

Get in Touch

Have a question? Need a little help? Or just want to say hi? We're always happy to hear from you.

At Jouvi, we believe in heartfelt service and thoughtful communication. Whether it's about your order, jewelry care, or just sharing your experience — we're here for you.

Contact Details

• Email: service@jouviandco.com
• Working Hours: Monday to Friday, 10:00 AM – 6:00 PM (CST)
• Address: No. 10, Lane 669, Tongji Road, Baoshan District, Shanghai
                  No. 153, Renmin Village, Tiansheng Subdistrict, Beibei District, Chongqing(No. 672)

We’ll get back to you as soon as we can — usually within 1 business day. Your message means a lot to us. 💌

With warmth,
The Jouvi Team